FinTech Compliance Revolution

PaySure, a leading payment services provider operating across Europe and Asia, faced significant challenges with their identity verification processes. Regulatory compliance requirements varied widely across the 30+ countries they served, leading to lengthy onboarding processes that impacted customer conversion rates.

Before implementing IDSentric, PaySure relied on a combination of different verification vendors for different regions, resulting in:

• Average onboarding times of 2-3 days
• Significant engineering resources dedicated to integrating and maintaining multiple verification systems
• Inconsistent user experiences across different markets
• High operational costs for compliance management

The IDSentric Solution

PaySure implemented IDSentric's unified global verification platform with the following components:

• Single API integration covering all 30+ markets
• Automated compliance rule engine that adapts to each jurisdiction's requirements
• Real-time document verification with advanced fraud detection
• Biometric authentication with liveness detection

Implementation Process

The PaySure engineering team was able to integrate IDSentric in just 3 days, replacing their patchwork of legacy verification systems. The implementation included:

• API integration using IDSentric's Node.js SDK
• Configuration of country-specific compliance rules
• Custom branding of the verification flow
• Comprehensive testing across all supported regions

Results

Within the first quarter of implementing IDSentric, PaySure achieved remarkable improvements:

• 87% faster verifications: Average verification time dropped from 2-3 days to just 4.2 minutes
• 99.8% identity verification accuracy: Significantly reducing false positives and negatives
• 46% reduction in compliance costs: By consolidating vendors and automating compliance updates
• 32% increase in conversion rate: Due to the streamlined onboarding experience
• Single API integration: Eliminating the need to maintain multiple vendor integrations

"IDSentric transformed our verification process from a business bottleneck to a competitive advantage," says Maria Chen, CTO at PaySure. "The ability to onboard customers quickly while maintaining compliance across all our markets has been game-changing for our growth strategy."