Gaming Identity & Age Verification

GameVerse, a global online gaming platform with over 20 million users, faced increasing regulatory pressure for age verification and identity checks across their markets. Their existing verification systems were causing significant user drop-off and preventing expansion into regions with stricter compliance requirements.

The company was struggling with:

• High abandonment rates during age verification processes
• Limited ability to detect sophisticated identity fraud
• Regulatory compliance barriers blocking expansion into key markets
• Increasing costs from manual reviews and multiple verification vendors

The IDSentric Solution

GameVerse implemented IDSentric's tailored gaming verification solution featuring:

• Frictionless age verification with optional step-up authentication
• AI-powered document authenticity checks
• Global coverage with locale-specific verification flows
• Continuous monitoring for compliance with changing gaming regulations

Implementation Process

GameVerse integrated IDSentric through a phased approach:

• Phase 1: Initial API integration using the IDSentric JavaScript SDK
• Phase 2: Region-by-region rollout, starting with highest-risk markets
• Phase 3: Implementation of continuous monitoring system
• Phase 4: Expansion into previously inaccessible markets

Results

Within 12 months of implementation, GameVerse achieved:

• 5M+ users verified securely: With a 73% reduction in verification abandonment rates
• 95% reduction in fraud attempts: Through advanced biometric and document verification
• Expanded to 25 new markets: Including regions with stringent regulatory requirements
• 68% faster onboarding: Average verification time under 90 seconds
• 42% cost savings: By consolidating verification processes into a single platform

"Player protection and regulatory compliance are critical for our business," notes Alex Johnson, Head of Compliance at GameVerse. "IDSentric has given us the ability to meet our compliance obligations while preserving a smooth user experience, which is the perfect balance for our industry."